Terms & Conditions
By lodging a debt in writing or registering with CCSA the client unequivocally agrees with all the terms and conditions contained herein and as amended from time to time.
Credit Collection Services Australia (CCSA) on receipt of the client's written instructions will act as the client's agent to recover debts referred to CCSA in accordance with the client's written or oral instructions and as received by CCSA from time to time including litigation as instructed by the client.
The Client declares that all information relevant to the debt and provided to CCSA is true and correct to the best of its knowledge and belief and confirms that there are no bona fide dispute/s in relation to such claim/s and agrees to indemnify and keep indemnified CCSA against any claims or liabilities howsoever arising both now and at any time in the future from any such claims eminating from any debts lodged by the Client.
In the absence of any agreement to the contrary, debts lodged by the client must not include any charge for collection costs in recovery of any debts submitted. To do so would be in breach of Section 1 of the National Consumer Credit Protection Act 2009 (Cwlth). Should the client be able to provide CCSA with evidence of an agreement, in writing, signed and dated by the debtor prior to the payment default, to the effect that the debtor agreed, in the event of a default in payment, to pay collection costs then CCSA can legitimately add those costs onto the debt should litigation be required and it is usually sufficient to be accepted by a court or tribunal.
If CCSA feels that litigation is the only action that will progress the collection of the debt the Client will be advised of the associated costs. On acceptance by the Client, CCSA will proceed with legal action as the Client's agent on receipt of payment of the relevant costs by the Client.
The Client also agrees that:
if the debtor makes contact by email, telephone etc. the Client will immediately refer the debtor to CCSA and desist from any further communication with the debtor.
if the debtor makes a payment in full or in part direct to the Client he/she will immediately advise CCSA and will pay CCSA the agreed commission on receipt of invoice within 7 days of invoice date.
if the Client accepts a credit for returned goods or a contra for services provided the Client will immediately advise CCSA of the credit value and will pay CCSA commission on receipt of the invoice within 7 days of the invoice date.
if the debtor advises that he/she has paid the debt in part or in full CCSA will seek confirmation from the Client. If this confirmation (or otherwise) is not confirmed by the client within 3 days of our enquiry we will consider that the payment has been received and issue an invoice for commission on the payment.
In the event that CCSA have secured a court judgment in favour of the Client and the Client decides, for whatever reason, to enforce the judgment itself then commission on the judgment debt is immediately payable to CCSA regardless of the outcome of the enforcement proceedings.
In the event that CCSA has secured a court judgment in favour of the Client and acting under the Client’s instructions puts in place court action to secure payment from the debtor and the Client, for whatever reason, decides to cancel such recovery action at any time, then commission on the judgment debt becomes immediately due and payable to CCSA.
if the Client enters separately into any agreement for payment with the debtor in full or an arrangement to repay the debt over a period, CCSA will immediately charge commission on the full amount of the debt, payment of which is to be received within 7 days of invoice date.
by lodging a debt with CCSA the Client will indemnify CCSA against any claim howsoever arising from the collection of the debt.
by agreeing to these Terms and Conditions and by lodging a debt with CCSA the Client or its servants personally guarantees CCSA the due performance of the Client or Lodger against any claim howsoever arising from debts owing to CCSA This is a continuing and personal guarantee.
payment for all invoices submitted by CCSA must be paid within 7 days of invoice date. In the event of non-payment of invoices within the 7 days CCSA reserves its right to charge interest to the Client on the overdue amount at the rate of 2.5% per month on the balance owing to CCSA until full payment is received.
CCSA reserves its right to vary the within Terms and Conditions at any time and to immediately publish such variations on this website.
CCSA will hold all completed files for a period of 60 days after which they will be destroyed.
CCSA commission is calculated as a percentage of the value of the debt and the number of debts lodged and charged only on recovery of your debt. Contact our office for a chat about what we can do for you and our cost structure or send us an enquiry >>> and we will attend to it without delay.
If We Don't Collect Your Debt,You Don't Pay a Cent
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No Hidden Costs
No Fancy Plans
No Locked in Contracts
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If legal action is authorised some of the following costs may apply:
Court Filing Fees
Process Serving Fee (per defendant)
Solicitors Fees (if required)
Handling Fee Tribunal or Magistrate Court Online Lodgment Cost/Default Decision
Field Calls (if requested)
Business Name Search
As per court scale of fees
$90.00 + gst (approx)
$70.00 + gst
$39.50 + gst
$90.00 + gst
$25.00 + gst
$25.00 + gst