SMALL TO LARGE CORPORATE SERVICES
No matter what type of business you are involved in and no matter where you are located in Australia there are going to be occasions when some customers don't or won't pay your accounts and you find that you need to progress the matter further. Our collection process starts immediately when clients use CrediCollect.
We specialise in recovering debts that are past due - typically by 90 days or more and use a proven combination of letters emails and regular telephone calls.
We are effective in recovering debts because we understand which tactics and strategies are most productive. Our agents have heard all of the excuses that delinquent debtors throw at them but that doesn't deter them from persisting with their priority of collecting our clients' debts in a fast and professional manner whilst operating under the guidelines set by the Office of Fair Trading, the Trade Practices Act and other regulatory bodies.
We operate on a perfomance only basis; when we perform we get paid.
Our motivation is to get your money back in your bank, where it belongs. We know that until we do so, we will not be paid. Accordingly, our motivation is propelled by mutual success and is results oriented.
PERFORMANCE BASED COLLECTIONS
NO EXCLUSIVE ANNUAL CONTRACTS
Our debt collection program is tailored to suit your needs and is set up on a per-account basis.
Unlike many, we do not require you to lock yourself into a binding annual contract, require you to submit all accounts to us at a certain age, or even commit to sending them all to us exclusively.
When you have a debt or debts that you are ready to place for collection simply send them to us. We will earn your loyalty through our performance, not through a contract.
IMMEDIATE FEEDBACK ON PROGRESS
Our priority as a successful agency is to provide our clients with immediate feedback during the collection process with the personal touch needed to make our relationship work.
We believe in getting feedback to you as quickly as possible instead of emailing a generalised report of a dispute your debtor may have with you we will call immediately to explain the situation and receive your instructions.